Hello there! These are the terms and conditions that apply if you enter our prize draw for a chance to win Virgin StartUp business mentoring for 6 months (the “Promotion” for short).

Acceptance of these terms: If you enter this Promotion, we’ll take that as a thumbs up to these terms and conditions and the entry instructions, so please make sure you read the terms carefully. If something doesn't sit right with you, please sit this one out.

Who can enter?: To take part in this Promotion you must be a UK resident business founder and aged 18 or over when you enter the Promotion. We’re using a third party called Calendly to help book slots connected with this Promotion. Calendly will collect certain information from you too (e.g. your name and email) and we don’t have any control of their systems so do take a moment to make sure you’re happy using Calendly before entering the Promotion by reading their own terms and privacy policy – these can be found on their website. 

Entry restrictions: We want to keep things fair, so employees of Virgin Start Up Limited, Virgin Red Limited, Virgin Management Limited, Virgin Enterprises Limited, and anyone else professionally connected with this Promotion, along with their immediate families, unfortunately, can’t enter.

When can I enter?: The Promotion opens at 00:01 GMT on Monday 8th January 2024 and closes on 23:59 GMT on Friday 12thJanuary 2024 (the “Promotion Period” for short). Any entries outside the Promotion Period won’t make the cut.

Who is running this prize draw?: We, Virgin Start Up Limited, are the Promoter of this Promotion. We’re registered in England under company number 03390330 and have our offices at 66 Porchester Road, London W2 6ET. Our VAT number is 267 4111 10. If you want to get in touch, you can reach us at   



To be entered into the prize draw, you need to book a Business Advice Helpline call as part of the Virgin StartUp Founder Friday campaign. There are a limited amount of slots available so calls will be booked on a first come first serve basis.

You’ll have one shot to complete the survey and enter the Promotion so make it count. If you try to enter more than once, only the first entry will be counted. And don’t worry – no purchase is necessary to enter (but bear in mind: any costs and expenses that do arise will be your responsibility e.g. telephone charges).



What can a Business Advice Helpline call offer you ask? Well, we’d love to help answer questions you might have on your business and share any experience or thoughts we think you could find useful. 

Please be aware that our Business Advice Helplines (and mentoring sessions for the lucky winners) are not the places to ask for professional or consultancy advice, including relating to investments, financial promotions, other regulated activities or similar. Please also do not photograph, record or screengrab any calls you join in relation to the Promotion.

Our business team and mentors are not investment professionals, nor qualified to provide you with financial or legal advice or similar. You should always seek appropriate professional advice where necessary for you and your business. 

Anything shared by our team members is in good faith, and you should not rely on any information, suggestion, advice or guidance provided. Any decisions you take following your call(s) will be at your own risk. We want to provide support in a respectful and positive way and we just ask that you treat all our team members with respect too. 



Now for the exciting bit – the prizes. Two lucky winners will win 6 months of business mentoring from a Virgin StartUp mentor. This will be delivered in six 1-hour sessions, once per month, for 6 months. Specific timings will be subject to the Virgin StartUp mentors’ availability. The mentoring is provided over video call.  

The winners will be picked randomly from all eligible entries by an automated computer programme within seven (7) days after the end of the Promotion Period. 

Keep your eyes on your inbox! Winners will be notified by email that they have won on Friday 19th January 2024.

Winners will get introduced to their mentors via email and provided with instructions on how to carry out the mentoring sessions, what to expect and when it will begin. 

Life happens. If by 27th January 2024 we can’t reach a winner, if a winner doesn’t accept their prize, a winner isn’t eligible to win, or we can’t verify their eligibility, the winner will forfeit their prize and we might award the prize to another winner, selected in the same way we’ve set out above. 



We have the ultimate say in picking the winners and awarding the prizes, and our decision is final. We won’t enter into any correspondence, except with the winners. 

There are no cash alternatives available. The prizes are as described, and that's what you get. No passing them on or reselling them for cash. Unless we agree otherwise, the prizes will only be awarded to the winners. 

If you’re a winner, we want to shout about it! We might publish (or share if we get a request to information to confirm that we awarded the prizes – for example, the name and county of residence of the winners. If a winner wants to keep things private, simply drop us a line at But bear in mind that we still need to provide these details and the winning entries to the Advertising Standards Authority or an equivalent authority if they ask. 

If you’re a lucky winner, we might also ask you to join in on some promotional activities to celebrate your win – think website features and social media posts. 

We want to keep things fair and square, so no cheating, entries from agents, third parties, or any other funny business please. This includes things like entries using computer macro, script or automated devices, and bulk entries. 

We reserve the right to check who's playing by the rules, including by verifying their eligibility to enter, and to disqualify anyone who’s abusing or tampering with the Promotion, entering using fraudulent means or breaking these terms and conditions. 


We can't predict everything, and we're not responsible for any loss, damage, costs or liabilities that arise as a result of or in connection with this Promotion – including entries that aren’t registered or are delayed for any technical reason or anything said on calls. That said, nothing in these terms is intended to remove or limit our responsibility for fraud or death or personal injury caused by our negligence. 

By entering this Promotion you waive any actual or potential claims or complaints of whatsoever nature against VSU or related third parties, including any business advisors and mentors.


The Promotion is not sponsored, endorsed, administered by, or associated with any social media platform where it is promoted and those social media platforms don’t have any responsibility in connection with the Promotion. No party may use or mention VSU’s name, logo or any other intellectual property belonging to Virgin StartUp in any publicity materials or announcements without the prior written consent of Virgin StartUp.

Sometimes things change, and we reserve the right to extend, withdraw, tweak or suspend the Promotion or these terms, including changing the prizes if things happen that are outside our control. 

Your data is safe with us. All personal data that is submitted in connection with the Promotion will be used by us to run the Promotion, award the prizes, check eligibility, and make sure everything's above board (and, if you have consented, to contact you with other marketing and promotion materials). We will only hold personal data relating to the Promotion for as long as necessary to administer the Promotion and its prizes. All data will be used in line with current UK data protection laws and our Privacy Policy. We’ll only share data with other parties to administer the Promotion, fulfil your prize or if we’re required to by law or promotional marketing rules. You can ask us to delete your personal data at any time by emailing or  

The Promotion, these terms and conditions, and any dispute or claim that might arise out of or in connection with them are governed by English law. 

You can bring legal proceedings in respect of the Promotion and these terms and conditions in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the Promotion and these terms and conditions in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the promotion and these terms and conditions in either the Northern Irish or the English courts.

These Terms & Conditions were published on 8th January 2024. If you have any questions or concerns relating to the Promotion, please get in touch at 


Good luck!